Privacy Policy

Thank you for using Inward. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use the Inward app. By creating an account and using Inward, you agree to the practices described in this policy.

Inward is designed to support personal reflection — helping you track how you're doing across a series of self-defined metrics, write reflections, and set actions. We take your privacy seriously, particularly given the personal nature of the content you may record.

1. Who We Are

Inward is operated by an individual developer based in Australia. If you have any questions about this Privacy Policy or how your data is handled, you can contact us at:

nickireland1976@gmail.com

2. What Information We Collect

2.1 Account Information

When you create an account, we collect:

• Your email address

• A password (stored securely and encrypted — we never see your password in plain text)

2.2 Reflection and Self-Assessment Data

When you use Inward, we collect and store the content you create, including:

• Your self-assessment scores across your chosen metrics

• Written reflections you record in response to questions

• Actions you set for yourself

• Dates and timestamps associated with your entries

This information is personal and may be sensitive in nature. It is stored on secure servers and is not shared with any third parties.

2.3 Technical and Usage Data

We may automatically collect limited technical data to help the app function correctly, including:

• Device type and operating system version

• App version

• Error logs and crash reports

This data does not identify you personally and is used solely for maintaining and improving the app.

3. How We Use Your Information

We use the information we collect to:

• Provide and maintain your Inward account

• Store and display your reflections, scores, and actions within the app

• Allow you to access your data across sessions

• Improve the reliability and performance of the app

We do not use your personal information for advertising, marketing, or any purpose beyond providing the Inward service to you.

4. How We Store Your Data

Your data is stored on secure cloud servers. We use industry-standard security measures to protect your information from unauthorised access, disclosure, alteration, or destruction.

Access to your data is restricted — only you can access your personal reflections and scores through your account. We do not access or read your reflection content except where technically necessary to maintain the service or as required by law.

5. Data Sharing and Disclosure

We do not sell, trade, rent, or share your personal information with third parties, except in the following limited circumstances:

• Service providers: We may use third-party services (such as cloud hosting providers) to operate the app. These providers are bound by their own privacy and security obligations and are only permitted to use your data to provide their services to us.

• Legal requirements: We may disclose your information if required to do so by law, court order, or government authority.

• Protection of rights: We may disclose information where necessary to protect the safety, rights, or property of users or others.

In all cases, we will only share the minimum information necessary.

6. Your Rights

As an Australian user, you have rights under the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). These include the right to:

• Access the personal information we hold about you

• Request correction of any inaccurate or incomplete information

• Request deletion of your account and associated data

• Complain about how your information has been handled

To exercise any of these rights, please contact us at nickireland1976@gmail.com. We will respond to your request within a reasonable timeframe.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

7. Data Retention

We retain your personal data for as long as your account is active. If you choose to delete your account, we will delete your personal information and reflection data from our systems within a reasonable period, unless we are required to retain it by law.

8. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will notify you through the app or via the email address associated with your account. Continued use of Inward after any changes constitutes your acceptance of the updated policy.

We encourage you to review this policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or your personal data, please contact us:

Email: nickireland1976@gmail.com

We are committed to resolving any privacy concerns promptly and transparently.